About Us
Terms & Conditions
Website Terms of Use
1. Introduction
Welcome to the Lactate Pro 2 website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with any part of these terms, you must not use this website.
2. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Phil Bates Sports Promotions or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or exploit any content without prior written consent from Phil Bates Sports Promotions.
3. Use of Website
You are permitted to use this website for personal and non-commercial purposes only. Unauthorized use of this website may result in legal action. You must not use the website in a way that causes harm, disrupts its functionality, or breaches any laws.
4. Product Information
We strive to provide accurate and up-to-date information about the Lactate Pro 2 device, including product descriptions, features, and pricing. However, we do not guarantee that all information will always be accurate, complete, or free from errors. Any reliance on the information provided is at your own risk.
5. Purchases and Payments
All prices and payments for the Lactate Pro 2 and related services are subject to change without notice. We reserve the right to refuse or cancel any orders placed on the website. If your payment is declined or your order is canceled, you will be notified and refunded accordingly.
6. Shipping and Delivery
Shipping and delivery times provided are estimates only and may vary depending on location and circumstances beyond our control. Phil Bates Sports Promotions is not responsible for any delays, lost, or damaged shipments once they have been dispatched.
7. Returns and Refunds
Our return and refund policy applies to all purchases made through this website. You may return products within [30] days of purchase if they are unused, in their original packaging, and accompanied by proof of purchase. Refunds will be issued to the original payment method after the returned items have been received and inspected.
8. Warranty
The Lactate Pro 2 comes with a [1-year] limited warranty from the date of purchase, covering defects in materials and workmanship. This warranty does not cover damage caused by misuse, unauthorized repairs, or normal wear and tear. For warranty claims, please contact our customer service team.
9. Third-Party Links
This website may contain links to third-party websites. These links are provided for your convenience, but we are not responsible for the content or policies of these websites. Accessing third-party sites is done at your own risk.
10. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use this website. By using this website, you consent to the collection and use of your data as outlined in the Privacy Policy.
11. Limitation of Liability
Phil Bates Sports Promotions is not liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, this website or the products purchased through it. This includes, but is not limited to, damages for loss of profits, data, or goodwill.
12. Changes to Terms
We reserve the right to modify these terms and conditions at any time without notice. Your continued use of the website after any changes constitutes your acceptance of the new terms.
13. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of NSW, Australia. Any disputes arising from the use of this website or the products sold through it will be subject to the jurisdiction of the courts in NSW, Australia.
Privacy Policy
At Phil Bates Sports Promotions, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide through our website.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal Information: This includes your name, email address, phone number, mailing address, and payment information when you make a purchase or sign up for our services.
Usage Data: We may collect information about how you use our website, such as your IP address, browser type, and browsing history. This helps us understand how visitors interact with the site and improve the user experience.
Cookies and Tracking Technologies: Our website may use cookies and other tracking technologies to enhance your experience. Cookies help us remember your preferences and track your website usage for analytics purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process Transactions: We collect personal and payment information to complete purchases of the Lactate Pro 2 and related services.
To Improve Our Services: Usage data and feedback help us analyze how visitors interact with the website, allowing us to make improvements.
To Communicate with You: We may use your contact information to send you important updates, promotional offers, newsletters, or responses to your inquiries.
To Comply with Legal Requirements: We may be required to collect and store your information to comply with legal obligations or respond to lawful requests from government authorities.
3. How We Share Your Information
We respect your privacy, and your personal information will not be sold or rented to third parties. However, we may share your data in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us with payment processing, website analytics, or other operational needs. These service providers are bound by confidentiality agreements and are only permitted to use your information for the specific services they provide.
Legal Compliance: We may disclose your information if required by law, such as to comply with a legal obligation, protect our rights, or assist in fraud prevention.
4. Data Security
We take the security of your personal information seriously. We implement appropriate physical, technical, and administrative measures to protect your data from unauthorized access, disclosure, or alteration. However, no online system can be completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have certain rights concerning your personal information, including:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to legal obligations.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.
To exercise any of these rights, please contact us.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings, although disabling cookies may limit the functionality of certain features on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. International Data Transfers
If you are located outside of Australia, please note that we may transfer your personal information to countries that may not have the same data protection laws as your country of residence. By using our website, you consent to the transfer of your information to our facilities or third-party service providers located in other countries.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes to how we handle your personal information, we will notify you by posting an updated version on our website. Your continued use of the website after any changes indicates your acceptance of the new Privacy Policy.